Apto serves nearly 10,000 commercial real estate brokers. Here are some of their experiences with Apto's service and onboarding.
"The biggest thing is probably training. Whenever we ask [the Apto team] for help in teaching people how to use something they are fantastic at it. They help our back-end teams and the front house people do what they do better. That's something that's hard to advertise but they do a really good job at that." - Mike Demetriou, Baum Realty
"The service side of Apto is bar none. It’s so clear that you have the most innovative technology out there and are all pushing to make it better." - Joe Levy, Marcus & Millichap
"The Apto team made our implementation a smooth process. They were able to upload all my old data and make it usable within Apto.
The system itself is very robust and customizable. For example, I do some consulting work in addition to brokerage, property and asset management, and I needed to add “Consulting” under Projects. This allowed me to plug in my billing rate, notes, and when I invoice clients.
The entire team at Apto is very customer focused; the customer service is exceptional. They were especially helpful throughout the implementation process as I got up and running on the system."- John Viggers, NAI Optimum
I’ve reached out to Apto’s Solutions team occasionally, and they’re always very responsive.We just recently added another license for my business partner, and we’re excited to continue leveraging the technology to grow our business. Overall, I’m very happy with our decision to move to Apto and would recommend its platform to other brokerages. - Scott Hensley, Piedmont Properties | CORFAC International
Apto’s implementation process was unlike anything I’ve ever experienced. The database transition was very smooth, and I enjoyed working with our Project Manager. He was always quick to assist me with anything I needed, no matter how busy he was. - Doug Banerjee, Greysteel
“I’ve used several CRM systems in the past, including Realhound and Act!, and Apto is absolutely the best. We ended up migrating our data from Realhound, and the process went great. The implementations process with Apto was better than anything I’ve ever experienced. They take the time to walk you through the system and empower you to be successful using it. - Lee Wheeler, Wheeler Commercial
“From the start, we’ve had a phenomenal experience. We initially did a major data cleanup before importing everything into Apto and the implementation process was very smooth. In the first six months, we reached out to the Apto team a lot. They answered all our questions and also taught us how to add customization ourselves which was extremely helpful and has saved us a lot of time.” -Annie Koch, Stream Capital Partners