Scott Hensley, CCIM, SIOR
Principal | Industrial Specialist
Piedmont Properties | CORFAC International
We had an opportunity to speak with Scott Hensley of Piedmont Properties in North Carolina about how he uses Apto in his commercial real estate business. Scott is a principal at the firm and is one of Charlotte’s leading commercial real estate service providers. He has specialized in the industrial marketplace since 1994 and serves the real estate requirements of buyers, sellers, tenants, landlords and developers.
Piedmont Properties has a reputation as a high-quality, client-oriented real estate service firm, offering services to local and worldwide corporations. In 1999, Piedmont Properties became a member of Corporate Facility Advisors International (CORFAC). CORFAC is distinguished by the way it manages multi-market commercial real estate assignments on behalf of corporate entities and privately owned companies.
“I’ve been an Apto client for over a year now and switched to the cloud-based system after using ACT! for 20 years. I made the switch because I needed the ability to sync data and have mobile access to real-time data. I also wanted a solution that was proven and secure.
I had met Apto’s founder and CEO, Tanner McGraw, at several CORFAC conferences over the years and was impressed with his commercial real estate knowledge and Apto’s potential. I decided it was time to embrace modern, cloud-based technology and use it to our advantage.
The implementation process was smooth, and I was able to get data from both ACT! and Excel into Apto. I now use Apto on a daily basis to track properties, listings and activities. I love the calendar and Outlook integration and the ability to add notes and events to contact records. I also like that I can select which emails get tracked into Apto records.
The reporting capabilities within Apto have added a lot of value to my business, as well. Contracts and marketing activities are logged, so my assistant or I can simply run reports to show activity within the last 30-45 days instead of hunting for it in emails and manually putting a report together each time a client asks for it. I’ve reached out to Apto’s Solutions team occasionally, and they’re always very responsive. We just recently added another license for my business partner, and we’re excited to continue leveraging the technology to grow our business. Overall, I’m very happy with our decision to move to Apto and would recommend its platform to other brokerages.”